I. How to order?
To order the Kongo Mask 2022 collection, customers can follow the following methods:
- Method 1: Contact the hotline
+84 843 22 55 00 for advice and direct orders.
- Method 2: Contact via email
cyrilkongo@ssgroup.net or
ssart@ssgroup.net to order. When emailing, please send information according to the following syntax:
Title: Order the Kongo Mask 2022 Collection
Please leave the following information in the content:
* First and last name:
* Contact phone number:
* Address:
* Order quantity:
* First and last name:
* Contact phone number:
* Address:
* Order quantity:
After receiving your order information, the staff of Cyril Kongo Vietnam Gallery will contact you as soon as possible!
- Method 3: Contact via 2 Facebook fanpages: www.fb.com/cyrilkongovietnamgallery or www.fb.com/ssart.vietnam for advice and direct order.
- Method 4: Come to Cyril Kongo Vietnam Gallery and S&S Art Gallery to order:
Cyril Kongo Vietnam Gallery | Address: No.9 Trang Tien, Hoan Kiem District, Hanoi City
S&S Art Gallery | Address: Union Square Shopping Center - 171 Dong Khoi, District 1,HCMC
II. Payments
To confirm the order and proceed to purchase the product, please complete the payment of the transaction amount through the following payment methods:
- Bank Transfer:
Receiving account information:
+ Account name: S&S ART JOINT STOCK COMPANY (note: the character “&” can be replaced by “And”)
+ Account number: 001-234053-001
+ Bank: HSBC Bank (Vietnam) Ltd
Transfer content has to follow according to the syntax: Kongo Mask [your phone number] [Area: Your City]
After conducting the transaction, the staff of Cyril Kongo Vietnam Gallery will confirm with you as soon as possible, then proceed with the delivery.
- Direct payment by cash or bank card:
In case you need to pay directly, please visit Cyril Kongo Vietnam Gallery in Hanoi and S&S Art Gallery in HCMC for support.
- Remote payment (Payment By Link) by credit or debit card:
You will receive a link to request a remote payment (Payment By Link) by credit or debit card after providing our staff with information about Name / Email / Mobile number / information on your order.
Cards that accept Payment By Link payments include:
+ Domestic card: ATM card issued by banks in Vietnam.
+ International cards: Visa, MasterCard, JCB, American Express.
- We do not apply ‘Cash On Delivery (COD) payment’ to ensure the safety of customers and products.
III. Shipping Regulations
- For orders in Hanoi and Ho Chi Minh City, we can support you find the transporters in the city such as Grab, NowShip, Gojek… so that you can receive your goods as quickly as possible.
- For orders in other regions in Vietnam, we will calculate and consider the route and delivery cost, then notify you about the delivery cost and delivery time. When you confirm the delivery information, we will pack and deliver the products to you as confirmed.
- For orders in the other countries, we will use DHL shipping to send products to you. We will calculate, consider the route and delivery cost, then notify you about the delivery cost and time. When you confirm the delivery information, we will pack and deliver the products to you as confirmed.
Note: Shipping costs and taxes (including import duties) will be paid by customers themselves. For bulk orders, please contact us for the best support.